Cooking With A Twist Meal Prep Services

TICKET DESCRIPTION, CANCELLATION & RESCHEDULING POLICY

REGISTRATION REQUIRED • ALL COOKING CLASS SALES ARE FINAL

Advance registration is required for all Cooking with a Twist cooking classes and experiences.

All cooking class registrations, tickets, deposits, and payments are non-refundable, except when Cooking with a Twist cancels an event and a refund is specifically offered.

Because we are now a mobile cooking experience, Cooking with a Twist brings the fun to you! Classes, private parties, kids’ parties, field trips, team-building events, and other experiences are held at the customer’s home, business, school, venue, or other approved location.

INDIVIDUAL COOKING CLASS REGISTRATIONS

If you are unable to attend your scheduled cooking class, you must notify Cooking with a Twist by email at least 24 hours before your scheduled class.

With proper notice, your registration may be transferred or rescheduled to another available eligible cooking class within 30 days, subject to availability.

No refunds, credits, transfers, or reschedules will be provided for no-shows or cancellations made less than 24 hours before the scheduled class.

Adult cooking class registrations are transferable. If you are unable to attend, you may send another eligible participant in your place. Please notify us of the participant change prior to the class whenever possible.

PRIVATE PARTIES, KIDS’ PARTIES, FIELD TRIPS & TEAM-BUILDING EVENTS

Private events require a $150 non-refundable deposit to reserve the requested date and time.

The deposit is applied toward the total cost of your event.

Your event is not considered booked or reserved until the required deposit has been received.

All deposits are non-refundable.

With at least 30 days’ notice, your deposit may be transferred one time to another available date.

Rescheduling requests made 14–29 days before the event are subject to availability and a $100 rescheduling fee.

Cancellations or rescheduling requests made less than 14 days before the event will result in forfeiture of the deposit. A new deposit may be required to reserve another date.

The remaining event balance is due in full at the conclusion of the event.

Minimum participant requirements still apply if fewer guests attend than the minimum required for the selected package.

MOBILE EVENT LOCATION REQUIREMENTS

Cooking with a Twist is a mobile cooking experience. The customer or host is responsible for providing an appropriate location for the scheduled class or event.

Depending on the selected menu, the location may need to provide:

• Adequate tables and work surfaces
• Access to running water
• Electricity
• Seating, when applicable
• Refrigerator access, when required
• Oven and/or stovetop access, when required
• A clean, safe, and suitable environment for food preparation and cooking

Specific location requirements will be discussed prior to your event based on the menu and type of cooking experience selected.

Cooking with a Twist reserves the right to decline or discontinue an event if the location is determined to be unsafe or unsuitable for the scheduled cooking activities.

TRAVEL & MOBILE SERVICE FEES

A Mobile Service & Setup Fee applies to mobile events and covers transportation of equipment and supplies, loading, unloading, setup, breakdown, and local travel.

Additional travel fees may apply to locations outside our standard service area.

Any applicable travel charges will be communicated before your event is confirmed.

WEATHER & UNFORESEEN CIRCUMSTANCES

Cooking with a Twist events are held rain or shine unless weather conditions make travel or the scheduled cooking experience unsafe.

If severe weather, dangerous road conditions, power outages, venue closures, or another circumstance beyond our control prevents an event from safely taking place, we will work with you to reschedule the event to another available date.

Weather-related cancellations do not automatically qualify for a refund.

If Cooking with a Twist must cancel a class or event due to circumstances within our control, participants will be notified and may be offered a rescheduled date, class credit, or refund, when applicable.

ADULT COOKING CLASSES

Unless otherwise stated, children under the age of 10 may not participate in an Adult Cooking Class.

Children ages 10 and older may participate with a registered parent or guardian. Both the child and accompanying adult must be registered and paid participants.

Please keep in mind that designated Adult Cooking Classes may be BYOB, and alcoholic beverages may be present.

Infants, toddlers, and children under age 10 should not attend Adult Cooking Classes unless the event has specifically been designated as a family-friendly experience.

KIDS’ COOKING PARTIES

Kids’ Birthday Parties and Kids’ Cooking Experiences are designed specifically for children within the advertised age range.

Adults are responsible for providing appropriate supervision but are not considered cooking participants unless an adult participation option has been arranged in advance.

If adults would like to cook alongside the children, please inquire about one of our Private Cooking Experiences, which can be customized for both adults and children.

PARTICIPANTS & GUESTS

Only registered or paid participants may take part in the hands-on cooking experience.

Parents, guardians, teachers, chaperones, or other adults required to supervise children may remain at the event without participating in the cooking activities.

Additional guests who wish to participate must be added to the event and any applicable participant fee must be paid.

PROMOTIONS & PRICE ADJUSTMENTS

Promotional offers, discounts, and special pricing cannot be combined unless specifically stated.

Price adjustments on qualifying full-priced cooking classes will only be considered when requested by email within 2 days of the original purchase date.

Promotional, discounted, private-event, and specially priced packages are not eligible for retroactive price adjustments unless otherwise stated.

ADDITIONAL TERMS

All services purchased for a specific class or event must be redeemed during that scheduled experience unless otherwise approved.

Menus, instructors, recipes, and event details may be adjusted when necessary due to ingredient availability, dietary considerations, safety concerns, or circumstances beyond our control.

Additional terms and conditions may apply to certain classes, parties, venues, promotions, or special events.

All Cooking with a Twist experiences are instructed by qualified and knowledgeable cooking instructors and chefs.

WE BRING THE COOKING EXPERIENCE TO YOU!

Thank you for choosing Cooking with a Twist. We look forward to cooking, creating, and making memories with you!